Terms & Conditions

Last Updated: June 15, 2025

1. Agreement to Terms

These Terms & Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Nexura Global Hospitality ("we," "us," or "our"), concerning your access to and use of our website, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto. By accessing our services, you agree that you have read, understood, and agreed to be bound by all of these Terms & Conditions.

2. Reservations and Bookings

When making a reservation at any property managed by Nexura Global Hospitality, you agree to the following:

  • Accuracy of Information: You must provide accurate and complete information, including a valid credit card or payment method.
  • Cancellations & Modifications: Bookings are subject to the specific cancellation and modification policies of the property at the time of booking. Failure to arrive without prior cancellation will result in a no-show fee.
  • Age Requirement: You must be of legal age in your respective jurisdiction to make a reservation.

3. Guest Conduct and Responsibilities

To maintain our international hospitality standards, all guests are expected to conduct themselves appropriately. Disruptive behavior, illegal activities, or damage to property will not be tolerated. We reserve the right to refuse service, terminate your stay, and hold you liable for any damages caused to our properties or disruption to other guests.

4. Intellectual Property Rights

Unless otherwise indicated, the website and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by Nexura Global Hospitality. The Content is provided "AS IS" for your information and personal use only.

5. Limitation of Liability

To the fullest extent permitted by law, Nexura Global Hospitality and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of our services, properties, or website. Our maximum liability shall be limited to the amount paid by you for the specific service in question.

6. Governing Law

These Terms & Conditions and your use of our services are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Indonesia.

7. Contact Information

If you have any questions or require further assistance regarding these Terms & Conditions, please contact us at:
Email: info@nexuragroups.com
Address: Jl. Kyai Kendagi No. 58, Temanggung, Jawa Tengah, Indonesia.

Nexura Groups | Hotel Management & Book Hotel Online